Several dimension and related factors influence the definition of eGovernance. The word “electronic” in the term e-Governance implies technology driven governance. E-Governance is the application of Information and communication Technology (ICT) for delivering government Services, exchange of information communication transactions, integration various stand-one systems and services between Government-to-citizens (G2C), Government-to-Business(G2B),Government-to-Government( G2G) as well as back office processes and interactions within the entire government frame work Through the e-Governance, the government services will be made available to the citizens in a convenient, efficient and transparent manner. The three main target groups that can be distinguished in governance concepts are Government, citizens and businesses/interest groups. In eGovernance there are no distinct boundaries.

Through the e-Governance, the government services will be made available to the citizens in a convenient, efficient and transparent manner. The three main target groups that can be distinguished in governance concepts are Government, citizens and businesses/interest groups. In eGovernance there are no distinct boundaries.

The model for eGovernance is a one-stop portal, such as USA.gov, where citizens have access to a variety of information and services. An ideal portal would be one for employment where a citizen creates a profile and is presented with employment opportunities at the federal, state, local, non-profit, and private-sectors. Generally four basic models are available-Government to Customer (Citizen), Government to Employees, Government to Government and Government to Business.

E-government describes the use of technologies to facilitate the operation of government and the disbursement of government information and services. E-government, short for electronic government, deals heavily with Internet and non-internet applications to aid in governments. E-government includes the use of electronics in government as large-scale as the use of telephones and fax machines, as well as surveillance systems, tracking systems such as RFID tags, and even the use of television and radios to provide government-related information and services to the citizens.

While e-government is often thought of as "online government" or "Internet-based government," many non-Internet "electronic government" technologies can be used in this context. Some non-Internet forms include telephone, fax, PDA, SMS text messaging, MMS, wireless networks and services, Bluetooth, CCTV, tracking systems, RFID, biometric identification, road traffic management and regulatory enforcement, identity cards, smart cards and other Near Field Communication applications; polling station technology (where non-online e-voting is being considered), TV and radio-based delivery of government services (e.g., CSMW), email, online community facilities, newsgroups and electronic mailing lists, online chat, and instant messaging technologies.